Solutions

Referral Rewards Program

Earn up to $5,000 by simply referring a colleague.

Learn More
logo_one_pac_coast_bank

“With a dedicated Service Desk team and 1-800 support phone number assigned to the bank what resulted was an improvement in response times, creating economies of scale in case resolution, and personalized service and support.”

Systems Management

All financial institutions and financial service providers have an extreme dependence on Information Technology.  As such, ensuring your network devices, servers, desktops and other systems are available, performing and secure is paramount.  However, with multiple vendors, management systems, monitoring platforms, and report portals, it is impossible for most organizations  to keep up with the sprawl of technology.

 

 

  • Fully integrated solution that makes it easy to monitor the performance, availability, security, change management, and assets of your organization
  • Single portal with reporting, queries, analysis, summaries, audit controls, and much more at your finger tips
  • Single provider that you can look to for all your system management, monitoring and security needs
  • Holistic view of your network and systems with 24×7 management and monitoring
  • Remote or onsite help making troubleshooting much more streamlined

Server availability, server performance, patch management, server and domain security, change management, asset management, anti-virus and malware protection

 

Software applications are the lifeblood of most organizations. These critical business applications run on servers that must be monitored continuously for availability, performance and security. Compushare can monitor your critical servers 24/7 and detect performance problems before they become critical,  resolving the issue before an outage occurs. This is comprehensive systems management from a single provider that doesn’t just call, but responds.

 

  • Server availability, server performance, patch management, server and domain security, change control and change management, asset management, anti-virus and malware protection
  • All systems are patched, and detect and stop viruses and malware
  • We monitor the user and administrative security privileges
  • Includes change control management which is key to security, audit and regulatory compliance
  • Detect, alert and report on changes that happen in your environment in real time

 

Talk to a Technology Solution Expert

Ask a Question

Interface error detection, configuration changes, bandwidth performance, dynamic network diagramming

 

Managing network devices and bandwidth to ensure that business applications perform optimally is often neglected by many organizations. Compushare can detect interface errors and configuration changes, and even monitor bandwidth performance. The robust toolset even dynamically displays a real-time network diagram illustrating how all your network devices connect both logically and physically — making troubleshooting a snap. Increased visibility and monitoring lead to less downtime and a stronger bottom line.


 

Talk to a Technology Solution Expert

Ask a Question

Desktops, laptops, patching, support, alerting and reporting

 

Cyber criminals now attack desktop systems, which traditionally have been left unpatched and unsecure. Compushare manages thousands of desktops, laptops and other endpoint systems on behalf of our clients to ensure they remain secure. This allows our clients to gain the advantages of economies of scale without the challenge and expense of doing it in-house.

 

Anti-virus protection and patch management are two keys to keeping cyber thieves out of your network. This is normally a huge burden on in-house IT staff, keeping them from strategic initiatives. Many organizations rely on patch systems or procedures that lead to partial patching at best.

 

We can provide critical and non-critical patching of operating systems as well as patching of 3rd party applications which is often a key cause of a data security breach.  Compushare can shoulder these critical elements of an organization’s security program rather than you having to do these tasks in-house.


 

Talk to a Technology Solution Expert

Ask a Question

Help desk and IT support services

 

The Compushare Support Services program provides nationwide remote support, combined with local on-site technology experts. Our support programs are customized for each client’s unique way of conducting business within a common set of processes and procedures. The Compushare Support Services team consists of highly trained professionals with specific financial applications and support experience. The program provides users with visibility and interaction, case management and tracking for all service-desk-related issues.

 

Talk to a Technology Solution Expert

Ask a Question

Disaster recovery solutions have evolved from tapes to NAS drives to secure remote data backup over the Internet. But with the advent of virtualization, organizations now have the ability to achieve enterprise-wide recoverability through a Compushare service known as critical systems recovery (CSR). A “snapshot” of your critical systems is taken every 15 minutes and stored. If that system goes down for any reason, the CSR server can run in place of that unavailable system with the system snapshot of no more than 15 minutes prior. Additionally a backup of all critical systems is made nightly to an alternate (secondary) server at another location. So, if for any reason the primary facility is unavailable or destroyed, all systems can be run from the backup. Enterprise-wide recoverability through CSR is what allows organizations to be prepared for any business disruption, large or small.

 

Talk to a Technology Solution Expert

Ask a Question

 

Many organizations want to use remote data backup services, which securely back up data over the Internet to a secure datacenter. Compushare calls this Data Assurance. This allows organizations to back up and archive large quantities of data and restore them on the fly anywhere they need. You can perform bare-metal restores of systems. Plus, you can perform point-in-time restores. Compushare gives you the greatest number of options to meet your archival and business continuity needs.

 

Talk to a Technology Solution Expert

Ask a Question

Market